FAQ - Focalis Audio | Your Questions Answered
1. How can I purchase products from the store?
Purchasing from our store is simple! Choose the product you're interested in, add it to your cart, and proceed to checkout. Complete your payment using the available methods. Once confirmed, you'll immediately receive a download link for your purchased files.
2. What products do you offer?
We offer a wide selection of sample packs, presets, and templates & many more designed with music producers in mind. These are compatible with popular DAWs such as Ableton Live, FL Studio, and Logic Pro.
3. Do you offer refunds?
Due to the digital nature of our products (samples, presets, MIDI files), we do not offer refunds or exchanges. Please review the product details carefully before making a purchase.
4. Do you distribute or feature sample packs from other labels or sound designers?
No, Focalis Audio does not currently distribute or feature products created by other labels or sound designers.
5. Can I use these samples in my commercial projects?
Yes, all our samples and presets can be used in commercial productions. However, some packs may have specific licensing terms, so always check the included licensing details.
6. Are DAW templates available for resale or distribution?
No, all DAW templates are for educational purposes only. Sharing, reselling, or redistributing them in any form is strictly prohibited.
7. Can I use your samples in other sample packs?
No, our samples and synth presets cannot be used in other sample packs, sold, or redistributed without our explicit permission.
8. What are the technical requirements to use your products?
Our products are compatible with popular DAWs like Ableton Live, FL Studio, and Logic Pro. Ensure you have the appropriate DAW version and required plugins if using presets.